FAQs

  • Where can family members of people with an alcohol or drug problem get help?
  • Where do I get a Release of Information form?
  • How long until I can get some medication?
  • How long until I can see a doctor?
  • How do I submit a complaint, comment or compliment?
More »

In Home Support Services

Print

How to Obtain Services   I   Service Locations & Contact  Information  I   Community Partners, Resources & Links   


In-Home Supportive Services (IHSS) is a federal, state and locally funded program providing assistance to eligible aged, blind, and disabled individuals receiving Medi-Cal benefits who are unable to remain safely in their own homes without assistance. This includes those who would be able, with help, to return to their home from a hospital, nursing home, or board-and-care home. IHSS is an alternative to out-of-home care. IHSS provides a wide range of services to meet individual needs, including: accompaniment to medical appointments, ambulation, cooking, dressing, feeding, grooming, bathing, bowel and bladder care, housecleaning, laundry, monitoring behavior of non-self-directing or mentally-impaired people in order to safeguard against injury, paramedical services with specific limitations, shopping/errands, and transferring. Needs assessment and eligibility determination is performed in the home of the applicant prior to authorization of IHSS and at 12-month intervals thereafter.

Public Authority (PA)

(PA) is a public agency whose purpose is to improve In-Home Supportive Services, and does so primarily by operating a registry to help elderly and disabled consumers find quality providers of home care services. The registry provides referral lists of trained providers of personal care or household assistance services who have been recruited and screened by registry staff. The screening process involves conducting interviews, checking references and conducting criminal background checks as well as drug and alcohol tests. The PA also provides consumer and provider training, and negotiates for wages and benefits for Yolo County providers.


How to Obtain Services

IHSS recipients must be aged 65 or older, or disabled, or blind, AND unable to live at home safely without help.  IHSS recipients must have Medi-Cal. If you do not have Medi-Cal, but think you might be eligible for IHSS, you may still apply. To apply for IHSS, call the Intake Lines listed below. If you do not have Medi-Cal, an application for benefits is generated when the application for IHSS is taken. There are several steps in this process and a Public Assistance Specialist and /or IHSS Social Worker will be assigned to help.

To report IHSS fraud, please call (530) 661-2955 or (916) 375-6200 ext. 2955


Service Locations & Contact Information

Woodland
25 North Cottonwood Street
Woodland, CA 95695
(530) 661-2955 - Intake Line
(530) 661-2763 - Fax
Phone Line: Monday through Friday, 8am to 5pm
Office/Lobby Hours: Monday through Friday, 8am to 4pm
                          West Sacramento
500 A Jefferson Blvd, Suite 100
West Sacramento, CA 95605
(916) 375-6200 x2955- Intake Line
(530) 661- 2763- Fax
Phone Line: Monday through Friday, 8am to 5pm

 Back to Top


Community Partners, Resources, & Links


Additional Information